Specific Attributes

Position: Sales and Production Assistant
Company: Jewels Studio

Location: Kathmandu, Nepal

Employment Type: Full-time
Office timing: 10 AM to 6:30 PM
Reporting to: Head of Department
Vacancy: 2 Positions

About the Role
Jewels studio is looking for a proactive, organized, and detail-oriented Sales & Production Assistant to support both our sales and production operations. This role is ideal for someone who enjoys working in a dynamic environment, has excellent organizational skills, and is passionate about delivering exceptional customer experiences while ensuring smooth operational processes.

Requirements

• Basic proficiency in Google Workspace (Google Sheets, Google Docs, and Google Drive).
• Strong organizational, coordination, and time-management skills.
• Excellent communication and interpersonal skills.
• High attention to detail with a proactive approach to problem-solving.
• Ability to multitask and work efficiently in a fast-paced environment.

Compensation & Benefits

• Salary: NPR 20,000 – 22,000 per month.
• Performance-based recognition program after six months, as per company policy
• Opportunities for professional growth and career development.
• Collaborative and supportive work environment with exposure to both sales and production operations.

Note: Both male and female candidates are highly encouraged to apply.

Responsibilities

Key Responsibilities

• Maintain a clean, organized, and visually appealing studio environment, including jewelry displays and periodic deep cleaning of products.
• Support the host and sales team by managing customer flow, act as a secondary host, and assisting the sales process through timely arrangement and provision of required jewelry items.
• Develop strong product knowledge to confidently support customer inquiries and internal coordination.
• Update all the assigned primary operational sheets to ensure accurate tracking by Sales Head.
• Maintain accurate production records, design documentation, inventory data, and digital files in an organized manner.
• Prepare, pack, and coordinate jewelry deliveries, inter-store transfers, and product movement while ensuring proper documentation.
• Prepare and update production-related documents, order records, tracking sheets, and product information with accuracy.
• Monitor production progress, inventory movement, and delivery schedules to support smooth day-to-day operations.
• Assist in inventory management by receiving, organizing, tagging, updating, and conducting regular stock verification of jewelry and related items.
• Support quality control activities and ensure products meet the company's quality standards before dispatch or display.
• Process customer payments accurately in accordance with company procedures.
• Organize, archive, and back up important production and inventory records for future reference.
• Collaborate with cross-functional teams and provide operational support during customer visits and other business requirements.

Experience

1–2 years of experience in a customer-facing, retail, operations, or administrative role.

Education

Minimum +2 completed (Bachelor's degree running is a plus point).