Social Media and Ecommerce Officer (Wellness Brand)

JOB OVERVIEW
  • Category: Digital Marketing
  • Salary: NRs Not Disclosed per Month
  • Position Type: Full Time
  • City: Kathmandu, Nepal
  • Posted On: 2026-07-05
  • Apply Before: 2026-08-05

Specific Attributes

We are seeking a creative, tech-savvy, and detail-oriented Social Media & E-Commerce Officer to join a fast-growing wellness brand. The ideal candidate will be responsible for creating engaging short-form content, managing social media platforms, handling customer interactions, and overseeing online marketplace operations. This role is perfect for someone who enjoys digital marketing, content creation, and e-commerce management.
 
Required Qualifications
  • Bachelor's degree or currently pursuing a degree in Marketing, Business, Mass Communication, or a related field (preferred).
  • 1–2 years of experience in social media management, digital marketing, or e-commerce (Freshers with strong portfolios are encouraged to apply).
  • Strong understanding of Instagram, TikTok, YouTube, RedNote, WeChat, and other digital platforms.
  • Experience managing Daraz or other online marketplaces is an advantage.
  • Basic knowledge of Adobe Photoshop, Canva, and mobile/video editing applications.
  • Good written and verbal communication skills in English and Nepali.
  • Creative mindset with an eye for design, trends, and storytelling.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
Preferred Skills
  • Basic photography and videography skills.
  • Knowledge of Meta Business Suite and social media scheduling tools.
  • Understanding of digital marketing, online customer engagement, and marketplace promotions.
  • Familiarity with wellness, beauty, healthcare, or consumer products will be an added advantage.
What We Offer
  • Opportunity to work with a rapidly growing wellness brand.
  • Creative and collaborative work environment.
  • Hands-on exposure to digital marketing and e-commerce.
  • Career growth and learning opportunities.
  • Performance-based incentives and professional development opportunities.

Responsibilities

Social Media Management
  • Create engaging short-form video content for Instagram Reels, TikTok, and other social media platforms.
  • Plan, shoot, edit, and publish creative content aligned with the brand's identity.
  • Manage and update brand presence across Instagram, Facebook, TikTok, YouTube, RedNote (Xiaohongshu), and WeChat.
  • Write engaging captions, hashtags, and content descriptions to improve reach and engagement.
  • Monitor social media performance and recommend content improvements based on analytics and trends.
E-Commerce Management
  • Manage product listings, pricing, images, and inventory on Daraz and other e-commerce marketplaces.
  • Process online orders and coordinate with internal teams for timely order fulfillment.
  • Ensure product information remains accurate and up to date across all online sales channels.
  • Monitor marketplace promotions, campaigns, and sales performance.
Customer Support
  • Respond promptly and professionally to customer inquiries received via social media, messaging platforms, and e-commerce channels.
  • Resolve customer concerns and coordinate with relevant departments when required.
  • Maintain high customer satisfaction through timely communication.
Graphic Design & Content Editing
  • Design basic promotional creatives, banners, and social media posts using Canva and Adobe Photoshop.
  • Perform basic photo editing and video editing for marketing campaigns and product promotions.

Experience

1–2 years of experience in social media management, digital marketing, or e-commerce (Freshers with strong portfolios are encouraged to apply).

Education

Bachelor's degree or currently pursuing a degree in Marketing, Business, Mass Communication, or a related field (preferred).

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