Specific Attributes

Job Overview

We are looking for a proactive and results-driven Store Manager who can independently manage store operations, lead the team, deliver top-notch customer service, and drive sales. The ideal candidate should be well-groomed, professional, and capable of working under pressure in a fast-paced retail environment.

What We’re Looking For

• Ownership mindset and accountability
• High energy, positive attitude, and problem-solving ability
• Passion for retail, wellness, and customer experience
• Strong team handling and leadership skills
• Excellent communication and customer-handling abilities
• Good knowledge of stock management and expiry loss control
• Sales-driven mindset with strong upselling & cross-selling skills
• Basic working knowledge of POS systems

Responsibilities

Key Responsibilities

• Manage day-to-day store operations and ensure smooth functioning
• Lead, manage, motivate, and train the store team to meet performance goals
• Deliver exceptional customer service and handle customer complaints or issues efficiently
• Drive sales through upselling and cross-selling techniques
• Ensure achievement of store sales targets and KPIs
• Oversee inventory & stock management, including expiry control and loss prevention
• Handle billing operations, cash management, and daily sales reports
• Maintain high standards of store hygiene, visual merchandising, and display
• Plan and execute in-store campaigns, promotions, and activities that work best for the store
• Monitor product availability and coordinate timely replenishment
• Ensure accurate documentation and reporting
• Use POS systems efficiently for billing, reports, and inventory tracking

Experience

Minimum 2 years of experience as a Store Manager / Assistant Store Manager in Health & Beauty retail

Education

Bachelor's completed