Specific Attributes

Job Overview
Jewels Studio is seeking a detail-oriented and customer-focused Junior Store Assistant (Client Service) to support daily store operations and deliver a refined luxury experience to our clients. This role is ideal for fresh graduates or entry-level professionals passionate about customer service, retail operations, and luxury brands. The position plays a key role in ensuring smooth store functionality while upholding Jewels’ premium service standards.

Skills & Competencies

• Strong interpersonal and customer service skills
• Attention to detail and high follow-up discipline
• Ability to multitask in a fast-paced retail environment
• Team-oriented mindset with a willingness to learn and grow
• Professional appearance and positive attitude

What We Offer

• Competitive salary: NPR 20,000 – 25,000
• Learning and career growth opportunities in the luxury jewelry industry
• Supportive and professional work environment
• Hands-on exposure to client service, sales support, and retail operations
• Pathao travel expenses covered while traveling to Labim Store

Interested candidates are encouraged to apply. Freshers with enthusiasm, dedication, and a passion for customer service are highly preferred.

Responsibilities

Key Responsibilities
Client Service & Store Support

• Greet and assist customers with professionalism, warmth, and attention to detail.
• Support the host and sales team in managing customer flow and service needs.
• Ensure every customer interaction reflects  Jewels’ luxury brand values.

Sales & Product Support

• Assist the sales team by arranging products and providing required items during the sales process.
• Develop and maintain strong product knowledge of jewelry collections, materials, craftsmanship, and key selling points.

Merchandising & Store Ambience

• Maintain impeccable store presentation, including displays, cleanliness, and organization.
• Conduct daily store ambiance checks to ensure a premium shopping environment.

Inventory & Stock Management

• Assist with inventory activities such as receiving, tagging, organizing, and tallying stock.
• Perform physical stock tally and update stock status (available, sold, booked, shoot, taken-by, destroyed).
• Update tab pictures of stock items as required.

Operations & Administration

• Handle transactions accurately, including cash, card, and other payment methods.
• Maintain and update CRM sheets daily.
• Update Signature and real-time appointments via Slack.
• Back up files, images, and store-related documentation.
• Update delivery tasks and coordinate as required.

Experience

• Freshers are highly encouraged to apply; prior experience in retail, CSR or sales
• Good verbal and written communication skills in English and Nepali.
• Basic computer skills (MS Excel, Google Sheets, Google Docs).

Education

Minimum +2 completed (Bachelor’s degree running or completed is a plus).