Specific Attributes

Organisation: Reputed Jewelry Boutique

Position Title: Showroom Sales Officer
Working hours : 10:00 a.m to 7:30 p.m.

Salary & Benefits:
Basic Salary: Rs. 30 - 45 K per month (including OT & Benefits)
Weekly Off: once a week based on Managers's suggestion

Job Summary: 

The Showroom sales officer will play a crucial role in providing a seamless and luxurious shopping experience for our customers. This position requires a keen eye for detail, exceptional customer service skills, and a deep appreciation for fine jewelry. The ideal candidate will assist with daily operations, maintain the store’s aesthetic, and ensure that every customer interaction reflects the high standards of our brand.

Requirements:

• Previous experience in luxury retail or a boutique environment is preferred.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Passion for luxury jewelry and an eye for detail.
• Basic proficiency in computer applications and point-of-sale (POS) systems.
• Should be good with technology and have knowledge of Google Sheets for data management
• Flexibility to work weekends and holidays and willingness to work at any of our store locations when required.
• Candidates must be above 24 years of age.
• Only female candidates are eligible to apply for this position.

Benefits:

• Opportunity for professional growth and development within the company.
• A dynamic and supportive team environment.
• Training programs to enhance product knowledge and customer service skills.

Responsibilities

Key Responsibilities:
1. Customer Assistance:

• Act as a secondary host, assisting customers when the primary host is engaged.
• Support the host with client visits, inquiries, and product presentations.

2. Jewelry Display & Maintenance:

• Set up the store display every morning in coordination with the team.
• Conduct daily jewelry condition checks before placement.
• Ensure proper packaging and secure jewelry storage at the end of the day.
• Maintain store aesthetics by cleaning glass displays and jewelry niches.

3. Sales & Support:

• Assist the host in retrieving jewelry from storage.
• Prepare cash receipts for purchases.
• Ensure that sold items are packed and presented professionally, including gifts if applicable.

4. Store Maintenance & Ambience:

• Oversee the store’s cleanliness, lighting, and overall ambiance.
• Ensure the functionality of TVs, CC cameras, WiFi, and other store essentials.
• Maintain the team’s professional appearance.

5. Stock & Inventory Management:

• Update the stock sheet under Aakriti Ma’am’s guidance.
• Ensure all product images are uploaded to the Tab.
• Conduct biweekly stock tallying to maintain accurate records.

6. Client & Data Management:

• Maintain visitor logs and share potential client data with the back-end team.
• Work closely with Alina Nepali to track appointments and client interactions.

7. Sales Target Monitoring:

• Assist in achieving sales targets by motivating the sales team.
• Track daily sales performance and strategize improvements as needed.

8. Reporting & Communication:

• Provide regular updates to the Director of Sales on sales, customer feedback, and operational concerns.
• Report any grievances or issues to the Director of Sales for resolution.

9. Asset Management:

• Ensure company gadgets and assets are well-maintained and handled responsibly.

Experience

2 Years above relevant field experience preferred.

Education

Education & Qualifications:

• Bachelor's degree in a relevant field preferred.
• Relevant work experience is an advantage.