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Customer Relation Officer

JOB OVERVIEW
  • Category: Customer Care
  • Salary: NRs 16000 to 20000 per Month
  • Position Type: Full Time
  • City: Putalisadak
  • Posted On: 2020-03-29
  • Apply Before: 2020-07-04

Specific Attributes

Industry: Reputed Trading House

  • Should have fluent English , Nepali & hindi communication
  • Proficient in computer
  • Female candidates are preferred

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Client Visits
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing the company products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Experience

1 year + in customer service

Education

Bachelors Cleared

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