Specific Attributes

Responsibilities

• ecruiting, training and supervising staff
• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• promoting and marketing the business
• overseeing stock levels
• ordering supplies
• handling customer enquiries and complaints
• taking reservations
• greeting and advising customers
• problem solving
• preparing and presenting staffing/sales reports
• keeping statistical and financial records
• assessing and improving profitability
• setting targets
• handling administration and paperwork
• liaising with customers, employees, suppliers, licensing authorities and sales representatives
• making improvements to the running of the business and developing the restauran

Experience

3 years of experience in hotel sector with a nice rep

Education

Bachelors in Hotel Management