EFFECTIVE INTERACTION (FRONT OFFICE TRAINING)

Who Can Benefit?
Front desk staff

Objectives:  To develop the skill of

  • Receiving Calls
  • Maintaining proper calls and visitors records
  • The Role of Active Listening for Effective Communication
  • Information gathering and sharing
  • Personality Development
  • Voice tone management
  • Use of softwares for management of visitors, calls and other related data

What's is included?

Training course notes

Available Format - 2 hr/day, 5 day (Total: 10 Hrs).