Responsibilities

• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
• Manage and oversee operations, maintenance, administration, and improvement of the mall premises.
• Plan, schedule, and coordinate general maintenance.
• Prepare detailed budgets and financial reports for properties.
• Oversee mall marketing and promotion activities
• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
• Purchase building and maintenance supplies, equipment, or furniture.
• Act as liaisons between on-site managers or tenants and owners.
• Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
• Review rents to ensure that they are in line with rental markets.
• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
• Meet with prospective tenants to show the mall premises, explain terms of occupancy, and provide information about local areas.
• Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
• Determine and certify the eligibility of prospective tenants, following government regulations.
• Confer regularly with community association members to ensure their needs are being met.
• Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
• Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.

Specific Attributes

Skills required:

• Leadership
• Team Worker
• Excellent communication
• Negotiation

Experience

6+ years experience in managerial level, handling huge properties having different profit centres.

Education

Masters in Management preferred